Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation
Orders are not processed or shipped on Sundays or public holidays
In case of high order volume, processing may take additional time

Shipping Locations

We currently ship within India
International shipping is not available at this time

Shipping Charges

Shipping charges are calculated at checkout based on your location and order details
Any applicable shipping fees will be clearly displayed before payment

Estimated Delivery Time

Estimated delivery time is 3–7 business days after dispatch
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Remote or restricted service areas
- Government or regulatory restrictions

We do not guarantee delivery dates.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS
Tracking updates depend on the courier partner and may take time to reflect

Delivery Responsibility

Orders are considered delivered once marked delivered by the courier
Customers are responsible for providing accurate shipping information
We are not responsible for delivery failures due to incorrect or incomplete address details

Damaged or Incorrect Items

If you receive:

A damaged item, or
An item different from what you ordered

You must:

Record a clear, continuous unboxing video starting from the sealed package
Contact us within 48 hours of delivery

❌ Claims without an unboxing video will not be accepted.

All such cases are handled as per our Return & Refund Policy.

Missing or Lost Packages

If tracking shows the order as delivered, we are not responsible for theft or loss after delivery
For packages lost in transit, we will assist in raising a courier investigation where applicable

Refused or Undelivered Shipments

Orders refused at delivery or returned due to incorrect address may incur re-shipping costs
Refunds (if applicable) will be processed only after the item is returned to us and inspected

Address Changes

Address changes are possible only before shipment
Once shipped, address modifications are not guaranteed

Contact Us

For shipping-related queries, contact us at:
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